I've made several purchases at G&R, including a BCM upper, ammo, pistol and various accessories. No problems with them and they seemed to be responsive to emails.
When G&R has any lower parts kits in stock it's one of the best places to buy a LPK. They use quality parts and you can select which trigger group, pistol grip, etc that you want. I've always had good experiences on stuff that I bought there.
I bought quite a bit from him over the years. But I eventually decided to stop buying from him. From my experiences, he was generally sloppy and careless with his business practices. He would make mistakes on orders, and also not follow through with things he said he would do. Sometimes things would be left out of orders, or they weren't exactly as described. But he would always have a good excuse or promise to make it right.
I used to give him the benefit of the doubt because he owned M4carbine.net and seemed like a nice guy when I spoke to him. But problems with my orders would happen regularly. Then I got sick of it.
Looking back, I'm not sure if those mistakes were honest mistakes or intentional. But I don't really care either way (and it doesn't really matter either way to me).
It's not how good you are, it's how badly you want it. | The only time success comes before work is in the dictionary.
If you weren't aware, he has a $100 minimum. He's too busy to be shipping off one charging handle. So as of right now I choose to shop elsewhere where my $70-99 LPK order is appreciated. Rather not pad my order to make it $100+
Grant doesn't need your business, and makes that pretty clear with unapologetic errors and inconsistencies.
They once called me bkb0000...
I bought a couple of things from him, and while I got what I ordered, shipping took a while.
I choose not to shop with him primarily due to his conduct on various forums, in particular his "defense" on another forum of the VSM course he taught a while back.
"I think we ought always to entertain our opinions with some measure of doubt. I shouldn't wish people dogmatically to believe any philosophy, not even mine." - Bertrand Russell