Unlike other defects I've seen in S&Ws, nothing makes this one obviously non-functional. It cycles, everything is "OK." I would expect them to send it back to me with no changes other than some handling damage, and tell me it meets specifications. Having the PC do an action tune leads to variable results, according to some who have many samples to evaluate, and I have an almost supernatural knack for finding the "Monday morning/Friday afternoon" quality surprises. I suspect an independent who will take the time to get it right is a better option.
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Not another dime.
Good point.
So, in spite of the paragraph above, as I inspected the little bugger more carefully, I found a serious dimensional error. Nothing I've seen or heard of before, but totally obvious once you realized what you were looking at. Shipped it back to S&W. Got it back today from FedEx with a new crane fitted, as well as the expected new handling damage. Nothing all the way through the anodizing, thankfully...
Unfortunately, they also took either a file or a grinder to the extractor, so I'll be asking S&W to send me a new one, and having it fitted locally by someone who is familiar with the concepts of "skill" and "care."
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Not another dime.
Man, that's disheartening. Feel like I've read a few of those stories from S&W lately.
It's really reinforcing the statement I've read here (BBI?) that new guns are an expensive, time-consuming PITA.
The paperwork says they "repaired" the extractor. This is the result of their repair. Before they repaired it, it was just a normal, brand new extractor in moderate (on the scale of what I've seen) need of deburring.
If I was to undertake that deburring myself, there would have been ultra-fine stones and a 10x loupe involved.
Just to reiterate, this is the work done by the S&W factory warranty shop.
Last edited by OlongJohnson; 03-14-2018 at 09:03 PM.
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Not another dime.
“If future historians look back to our time and scratch their heads for a dominant theme, pretending not to notice obvious patterns seems a pretty good starting point.” -David Thompson
14 year old 642, for ten years my only carry gun, regular shooter and lots of dry fire. Very minor peening on the corners of the extractor. No weird grinding on it, either. Was perfect as a gun can be when I got it, except for the stupid lock.