You are very welcome. Have you tried the white sound HRED and an aftermarket ejector? I've seen those produce some good results. I think it's patently ridiculous that those would be necessary to make a Glock work right, but I've exhausted myself on harping on the new gun industry paradigm to comment on it further.
I have a buddy who ordered a new RSA for his Gen 4 G 19 a month and a half ago, or maybe longer; it was just prior to Glock rolling out its latest non-recall "recall". He still hasn't received it yet.
I'm glad my Gen 4's and late Model Gen 3's are running like champs; I really wouldn't want to have to have extended dealings with Glocks CS right now.