Aimpoint warranty service?

[Greg Bell]

Hey guys,

I shot my M4s until it started cutting out from recoil. It is on top of a Springfield SAR-8 (G3/Hk91) so I think it has just shaken some solder or something loose in there. The unit is pretty old (and painted). Otherwise it looks great. Any chance they will fix it? Has anyone had any experience with them?

[Jason M]

Hey guys,

I shot my M4s until it started cutting out from recoil. It is on top of a Springfield SAR-8 (G3/Hk91) so I think it has just shaken some solder or something loose in there. The unit is pretty old (and painted). Otherwise it looks great. Any chance they will fix it? Has anyone had any experience with them?

I have experienced exceptional CS from them. I once returned a Comp 2 with the same problem. It was battered and bruised from years of duty use. They repaired and returned it to me no questions asked. Its one of the reasons why I buy Aimpoint before all others.

[TCinVA]

Send it in. Buddy of mine had a battery explode in his optic and they fixed it for a very reasonable price.

[Basher]

I had a T1 die on me mid-stage at a carbine class several years ago. Turns out the contact plate sheared off of the control board. I got ahold of them and they sent me an RMA. Back to Sweden it went, and about 8 weeks later I got it back in the mail with a brand new board, new dial, and new seals (they essentially gave it a quick overhaul), all free of charge. I, too, tend to go with Aimpoint over other brands when it comes to rifle optics due to their reputation for reliability and their excellent customer service.

[GJM]

Paging Wayne Dobbs. Aimpoint has best of class CS.

[BobM]

About every other year I had to send back a departmental M4 for service. They were always excellent to work with.

[stinx]

I had an Acro P-2 die on me this year, Aimpoint replaced it with a new one,
total time frame was 8 days. excellent customer service.

[1Rangemaster]

We had a couple of lens issues with P-1s around two years ago. Aimpoint in the US had replacements to us within days. I can’t recall any P-2 issues with the 2 dozen or so I’ve personally worked with.
As others have said: world class CS. Contact them (@Wayne Dobbs)-they’ll get it sorted.

[Wayne Dobbs]

Sorry for the delayed response, but have been catching my breath after working SHOT for seven days. PM sent to Greg.

[Wayne Dobbs]

If any of you have problems, issues or questions on Aimpoint, please feel free to email me at wayne.dobbs@aimpoint.com