In response to a brief range report, @
JEC wanted to send a care package to my son. I had reached out to to him with ship to, and within 45 minutes had a reply. It was not a form / canned email, but a personalized, thoughtful message.
This was on a Tuesday, and it looks as though on Thursday the care package arrived. The simple act of sending a gift meant alot. I thought perhaps my son may receive a hat and some stickers. Lipsey's does it right.
Yes, we both recieved a hat and stickers, but 4 Koozies, 2 range journals, 4 silicone gun cloths, lanyard, thermos (claimed by my wife), patches, all in the best looking sling bag I have seen (claimed by my son). The picture doesn't do the bag justice. Also enclosed was a personalized, hand written note from Jason. My entire family is impressed with Lipsey's (Jason), and how they treat the end users. Many a company could take a master class in customer relations from them.
Many thanks, from my family to yours.