We're really talking past each other here. The point is, it's all one company and what's important to one group is important to another, whether it's sales, production, support staff, whatever. Part of your product is not being a dick and making your coworkers' jobs harder or shittier than they need to be.* And when you do that, it makes your own job easier too.
* Not to suggest that jh9 in particular is doing that - I have no idea and frankly I doubt it based on his posts.