Any chance Streamlight will replace this under warranty?
6-7 year old TLR-4. Mount split along the rail.
Haven't touched that screw in 2+ years.
Time for a new light, I expect.
Any chance Streamlight will replace this under warranty?
6-7 year old TLR-4. Mount split along the rail.
Haven't touched that screw in 2+ years.
Time for a new light, I expect.
"No free man shall ever be debarred the use of arms." - Thomas Jefferson, Virginia Constitution, Draft 1, 1776
There’s always a chance. Contact Streamlight. The worst they can say is no.
My posts only represent my personal opinion and do not necessarily reflect the opinions or official policies of any employer, past or present. Obvious spelling errors are likely the result of an iPhone keyboard.
Yep... Sent a contact request, but.... Sunday.
We'll see....
"No free man shall ever be debarred the use of arms." - Thomas Jefferson, Virginia Constitution, Draft 1, 1776
Last several experiences with Streamlight CS exceeded expectations.Originally Posted by RoyGBiv
الدهون القاع الفتيات لك جعل العالم هزاز جولة الذهاب
Agreed. They have had some of the best CS in the industry, in my experience. Granted, this was with a government agency....but not a huge number of lights, and they were old, and frankly we broke some of them. Replaced no questions asked.
They've also been pretty responsive to some equipment/ design specs we had. I'm a fan.
I give it a 99.999% chance they will send you parts to repair it.
Spoke to Streamlight CS, described the problem and they said it's "very likely" covered under warranty.
Asked me to send them the light and they'd repair or replace it.
Bueno!
"No free man shall ever be debarred the use of arms." - Thomas Jefferson, Virginia Constitution, Draft 1, 1776
Had same issue with mine… same circa light and failure … they replaced it ! I echo the comments … big fan of Streamlight CS.
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Circling back... (Like Jenn)....
Sent light to SL on 2-May.
Received replacement (looks new, not refurb, but, hard to be sure) 12-May.
10 total days including a weekend and shipping time both ways.
They were also good about emailing to confirm they received it and when sent a package back to me.
Only minor quibble was not knowing what was sent until I opened the package today... Was it repaired, replaced or sent back broken?
Overall, a 9.8/10 experience. Excellent.
"No free man shall ever be debarred the use of arms." - Thomas Jefferson, Virginia Constitution, Draft 1, 1776
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