Originally Posted by
Pnut
I’ve always had good luck with Vortex product, so I purchased a VENOM to mount on my shotgun. When I went to zero it with slugs at 25 yards, the POI elevation knob was maxed out in the UP position but it still hit 4-5 inches low.
I then put the VENOM on my Ruger 22/45 and got it zero’d but again, the POI elevation knob was maxed out in the UP position. The gun is zero’d but the fact that it’s maxed out is bothering me. Did I get a faulty unit? What’s Vortex’s warranty policy/customer service like?