I have been a certified armorer since 2004 and over the years placed dozens of parts orders with Smyrna. Right after New Years I filled out a form and sent it in just to replenish my parts box and I got a phone call today telling me that they are no longer processing parts orders because of extreme demand and their inability to fill orders. Lady was very nice but told me she was going to shred my paperwork since it contained by credit card info. Said I should try again later in the year but they would not even enter mine as a backorder.
Now I am not LEO or working for an agency, so it may be different for them. But I found the policy a big shocking for certified armorers that they would not even put mine in the system now.