From what I hear not so much disgruntled but laid off when Safariland moved their production to Mexico which has caused much of this supply headache.
I’ve dealt with guys from Safariland who are great and others who are not. Their website sucks. Their availability sucks. As a customer they are not meeting my needs and desires and others are. If not for Safariland my department wouldn’t have a pistol-optic program, but one of the most common complaints of our optic shooters is that our authorized holster doesn’t accommodate a pressure switch.
The worst was the most recent 6360 I bought for my Glock 45. The ALS has to be completely bottomed-out to release the pistol. I showed it to a dozen people and we all found it unacceptable. I tried the “nub” and still completely inconsistent. I was going to send it back for warranty until I saw several other holsters made the same way. I dremeled the ALS retention away and it’s now just a range holster. I would never have gone in the field with that holster. I consider it unsafe.