I apologize for your experience, I'm not sure who handled the call but it was not intentional. PM's or email sales@cstactical.com with your phone numbers work best as I can reach out to you once we are free.
We are a small company and during this Pandemic we've been overwhelmed with an extra 100 calls and emails per day of people looking for typical 9mm handguns, Shotguns, ammo which is stuff we do not normally stock since it's not our typical business model.