My guess is that their system is not handling the big rush since early March. I have spent tons of money there over the years and have no complaints. I shop their clearances, especially knives. Unlike some places, you can send items back on their dime. Brownell's will sell at dealer price to those with a Curio and Relic license, a fact that justifies having one. I don't but should. In my old age, I consider service to be paramount, and if Midway shoves a green weenie up my skirt, I'll cease going there.