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Thread: Shout out to Top Gun Supply

  1. #1
    Site Supporter
    Join Date
    Jan 2012
    Location
    Upper Michigan

    Shout out to Top Gun Supply

    A couple days ago I found myself in need of a black gun belt to wear with a suit, on short notice. Old one no longer fits with a tuckable holster. I paid for 2 day shipping but sent them an email hoping they could actually process/ship it that day. Was delivered on day two with a handwritten note. That ki d of customer service matters to me.Name:  20200214_094343.jpg
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  2. #2
    I agree, this is noted for the future.
    #RESIST

  3. #3
    Site Supporter taadski's Avatar
    Join Date
    Mar 2012
    Location
    Colorado
    Agreed. I’ve had nothing but excellent service from TGS over 10+ years. They’re great to deal with.

  4. #4
    One component of truly great customer service is actually liking and caring about your customers. Brad gets it in a way that cannot be measure with MBA data. I also am sorry for your loss. I work a local LGS/Range and I've noticed that guns punctuate a lot of life. Some days I feel more like a counselor than an arms dealer. It's gotten dusty a few times in the store when people tell me why they are buying or selling a gun.

  5. #5
    Top Gun Supply was my go to company when Sig Sauer wouldn't return my calls for simple parts for a P320 service kit I had to build as part of my certified armorer responsibilities.

    Fast, helpful, and cheaper than Sig ....even with my armorer discount. I ordered a lot of small parts and they sent everything fast with 100 percent accuracy.

    Top notch indeed.

  6. #6
    Glock Collective Assimile Suvorov's Avatar
    Join Date
    Mar 2011
    Location
    Escapee from the SF Bay Area now living on the Front Range of Colorado.
    They have always provided excellent customer service to me!

  7. #7
    Member
    Join Date
    Apr 2014
    Location
    NW Florida
    Yes, I'm a Top Gun Supply fan.

  8. #8
    I live close to TGS, it's awesome!

  9. #9
    Member
    Join Date
    Jul 2011
    Location
    The land of flatbeds and no teeth.
    Another happy TGS shopper here. They are great to deal with

  10. #10
    Site Supporter farscott's Avatar
    Join Date
    Dec 2011
    Location
    Dunedin, FL, USA
    Another satisfied customer. TGS is one of the few companies that stocks replacement loops for Milt Sparks holsters. I have ordered more than a few replacement Kydex tuckable loops; on order, only a single loop was in the package. A quick phone call and another loop was on its way to me.

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