Perhaps part of the problem is that growth of shooting sports has brought about more people trying to cash in on this interest. I equate expert gunsmith with being an expert machinist. Attaining skill in both areas requires hard work and study. Many may not realize that when he or she sends a gun off for expert attention, there is no guarantee that the expert will be doing the work. He may have hired others to work in his shop and perform these tasks. Further, I suspect that some shops farm out much if not all repair and custom work requests. And then there are other factors like burnout, family problems, financial problems, and physical and mental health issues to include addiction. Procrastination is another monster. My gunsmith is skilled yet he has made errors over the last 30 years that concerned me. To his credit, he fixed them. I learned the hard way to write specs to describe and delineate exactly what I wanted done. Perhaps the most important lesson for me was learning not to fix things that are not broke. A Remington 870 or Mossberg 500 is not a high grade shotgun. Neither is in the class of a Purdy double or high grade Beretta. I use hyperbole here to make a point. A Ruger BLK is what it is. If the revolver shoots where it looks and groups well, then leave it alone. Shooting the damn thing will resolve heavy trigger pull and imaginary action concerns. Yes, I have been screwed too but won't bore you. I do have one holster story. I decided to order three custom made holsters and a gun belt from a very famous outfit in Texas. The place cashed my check and after months of calling them, I received the product. One was completely unfinished and lacking stitching and hardware; another was for a gun not owned by me, and a third was shoddily done. The belt had holes unevenly punched. I threw one in the trash and gave away two. The belt went to Goodwill. I accepted the loss. I wished not to be bothered.