Today my new P30 came home from the shop in Columbus, GA after a trip to diagnose the problem with the gun that I wrote about here: https://pistol-forum.com/showthread....er-Reset-Issue
I am posting this thread here in the Semi-Auto pistol section so those that recently posted about problems, know that HK is a quick phone call away. I did not wait on hold at any time during this process.
The guys at HK were very apologetic after the gun made one trip back to Columbus, and was shipped back to me without fixing the problem. After speaking with them on the phone, and emailing them a video of the problem, they emailed me a FedEx label for another trip back to HK Georgia.
The gun came back today with a flash drive of the test fire session, and a detailed write up of the problem. It said:
“Inspected firearm. Found hammer not going into SA mode randomly. Replaced sear and cocking piece which did not resolve issue. Found trigger bar detent spring slightly weak and small bur on trigger bar. Replaced detent spring and trigger bar. Tested over 50 times with no issues. Function check OK. Test fire OK.”
Tommy at HK was a pleasure to work with, and they stood behind their product and made it right. HK has proven again that they don’t really hate us.