The new 637x I recently picked up works fine with my 26.5 - no fit issues at all.
The new 637x I recently picked up works fine with my 26.5 - no fit issues at all.
Interesting, I have had nothing but excellent CS from Safariland. I have always just called the toll free number with questions or order issues and questions have been answered or issued resolved. I was on the phone with them last week about getting 1.5" belt attachments for some mag pouched instead of the ELS adapters that I got. No problems and I'm satisfied.
Guess I should update this, since I started it. After several more weeks of no contact with Safariland, I was e-mailed an offer to review their holster on their website. So I did, and highlighted the CS failure I was experiencing. Wonder of wonders, within 24 hours I had contact from a different CS rep, and, within a week, had a replacement holster. I guess I just had to make a stink in public.
I'm grateful for the replacement holster, but I still consider this a CS fail.