@Stephanie B
Dave Olhasso told me that sending a revolver back to S&W isn’t a guarantee that they’ll fix it, and could make it worse. He’s done work on two of my 686 revolvers, and it was prompt and perfect. The owners of the LGS told me that some people send their brand new S&W’s straight to Dave before they fire the first shot(!!!). Dave is kind of far from you, but there must be a gunsmith who can rectify your B/C issue. Wishing you the Best!