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Thread: Inova-Nite Ize customer service

  1. #1
    Site Supporter JodyH's Avatar
    Join Date
    Feb 2011
    Location
    New Mexico

    Inova-Nite Ize customer service

    Just giving props to Inova-Nite Ize customer service.
    I had a two year old Inova X-5 flashlight that one LED went out on and a second LED started blinking.
    I emailed Inova and they gave me a RMA#.
    Three weeks later (Christmas holidays included) I have a brand new Inova X-5 light in my grubby little paws, no questions asked.
    I consider that pretty good customer service.
    Last edited by JodyH; 12-30-2011 at 06:21 PM.

  2. #2
    Member
    Join Date
    Feb 2012
    Location
    Ft. Lauderdale
    I have two of their rechargeable lights. They are the best and they ship quickly.
    Good price, good service, great light ..What more could I want?

  3. #3
    Member JHC's Avatar
    Join Date
    Feb 2011
    Location
    North Georgia
    I need to diversify. They are competitive with Surefire? Prob not as dedicated weapons lights but for utility purposes?
    “Remember, being healthy is basically just dying as slowly as possible,” Ricky Gervais

  4. #4
    Site Supporter JodyH's Avatar
    Join Date
    Feb 2011
    Location
    New Mexico
    I prefer the Inova X5 to Surefire for daily use lights.
    Tough light with long battery life and relatively inexpensive.
    "For a moment he felt good about this. A moment or two later he felt bad about feeling good about it. Then he felt good about feeling bad about feeling good about it and, satisfied, drove on into the night."
    -- Hitchhiker's Guide to the Galaxy --

  5. #5
    Member derekb's Avatar
    Join Date
    Feb 2011
    Location
    Moving Target
    I had an inova, it got lost in a move somewhere. I loved it.
    I don't understand what's happening, but I have a soldering iron.

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