helothar,
Yes, the snap loops will span the belt loop of most jeans or dress pants. Some of the "tactical cargos" have wider loops but they are typically arranged differently as well. My snap loops are fitted with Pull The Dot snaps and are now made from a polyurethane coated nylon webbing which is stronger and thinner than the leather straps for a more concealable package.
BTW, it's possible that your loop is under warranty. Shoot me an email @ rschaefer@customcarryconcepts with your order number if you still have it.
Regards,
Rich