I know this is an old ass post, but i just wanted to chime in and say i just had a similar experience with him. Called him on a saturday and he spent a good hour on the phone with me talking about all sorts of things holster related. He really opened my eyes to how much thought he's actually put into these things, and never once gave the impression i was annoying him by calling him on a saturday while he was busy working on his house lol.