So, it had been about two years since I sent my trust mini-Grip in for Lifesharp, so I sent it in two weeks ago. It was in bad shape, so dull you could poke yourself pretty hard without drawing blood, and the belt clip was bent up and scratched from a party about a year ago where I had a few too many and tried to open a beer with the clip.
I noted on the Lifesharp request that I apologized for the dismal shape of the knife and told the beer story, and asked them to bill me for anything that exceeded the parameters of the limited lifetime warranty.
Got the knife back about 10 days later, only the second time I've ever used the Lifesharp service, and it's so well maintained it literally looks new again. All the screws are new, new clip, they oiled and tuned it so well it opens like a silky whisper, and it's sharp as a tack.
They also included a cute little message about tossing in a little something to help me in the future.
It was a little Benchmade bottle opener.
I really like Benchmade's service.