Smith during that era had a few large issues that tarnished their reputation, the most notable would be the one that occurred right after the huge and much-ballyhooed launch of the L-frame. Pimped as a medium-frame .357 that would be ideal for law enforcement, departments soon began reporting issues with primer flow tying up the cylinders, necessitating a huge recall.
As I mentioned before, I had a very early L-frame (581) that I got off Oleg Volk, who complained that it wouldn't shoot worth a darn and shaved lead something awful. Turns out that there was no way you could even drop a range rod down the bore, the axis of the bore and the top chamber were so misaligned. And that's not the kind of "oopsie" that happens with just one gun; I guarantee that there were as many as a hundred misaligned frames on either side of that one in the production line, and that's a gun that was specifically marketed to police departments.
And that's ignoring the issues on the semiauto side of the house at the time...