Things I am interested in knowing, in no particular order. Relevant: I evaluate and/or host public safety training product and instructors so my needs may be a little different.
reviewer info - creds, previous training experience, context of their interest
quality of customer service and communications with scheduler/instructor
information lead time - each piece
training facility information and amenities, directions, particular benefits and problems
training host/site staff conduct, professionalism
availability of other support (food, retail, lodging)
students in the class, general make-up
student:instructor ratio
packing list accuracy, required, recommended, optional - were items actually used?
same, especially for ammo or any specialty items (shields, gas masks, helmets/tac gear, etc) if applicable
instructor conduct and professionalism
instructor teaching ability
instructor ability to perform instructed task - demos?
instructor hand-outs, curriculum / course outline or reference information
instructor time management
organization of task/material/POIs
summary of class activities through TDs and course objectives, not a play-by-play
in the event of extra class time or opportunities, how utilized
if time or task shortage, how managed to still meet objectives
high and low points for the class, major take-aways
high and low points for the students
things that distinguish this instructor and course from others offering same topic
end of course performance standard administered, reviewer's performance, class performance if available