They called me at 4pm that it was checked in. At 4:30 I was at the counter. The gun was dirty. It had obviously been fired several times, not just a factory firing, and with filthy ammo. Each chamber in the cylinder was full of soot. I could probably deal with that...but they broke it. The rear sight was broken and missing the right half. It wasn't in the box, either, so definitely not some fluke shipping damage. Their wholesaler broke it, and apparently didn't want to admit it to the boss so they just boxed it up and sent it off. They don't know when they can get a new one, so I guess I'm going online.