Sigh. I'd have gone and bought him a new 638 myself and traded straight up if I'd known it would have made him happy, and I'd have felt like I was making out like a bandit. It was probably worth five and a half or six bills before it broke. Maybe more if he had the box & docs.
I tell the story because Smith went above and beyond anything they needed to do, service-wise, but every time I tell it, a little tear runs down my cheek, thinking of that totalled flat-latch Bodyguard Airweight...