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Pinned by Military Arms Channel
Heckler & Koch
3 weeks ago (edited)
You can call our best in industry customer service and we will get you a new front sight, for free, like we would do for any customer, even if it was someone else breaking it. We brought in less than 500 USCs, the odds that one of them was missed durring inspection is almost zero, but maybe we did. Also, we would quickly replace any mag with issues, something rare, but not unheard of. Also, we have zero affiliation with HKParts and cannot speak to the quality of parts that they make. Freedom Munitions ammo is not of good quality, especially in the last 18 months, the ejection pattern should be very consistent, like it is on all our firearms. The reason the UMP was designed was because of law enforcement agencies requesting a modern polymer 45 design. All of our weapons are designed because of military or law enforcement requests. Our quality is not slipping, has never slipped, and will not slip, in any way. Tom Bostic is the man.
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Military Arms Channel
3 weeks ago (edited)
I just caught this post. Thank you. I'm glad your CS is industry leading these days. Years ago when I had an issue with a then newly introduced P30 that wasn't the case.
I contacted my LGS where I bought the USC and they got a HK factory replacement front sight for me within about 4 days. It was easily installed. The mag followers sticking and being unreliable... I've committed myself to having TommyBuilt convert this one too.
I wanted to leave it in its original configuration since I knew it was a limited production gun, but I have little faith in the 10 round mags at this point. I love my TommyBuilt UMP so I'll have him make one more and I'll likely SBR it. The German made 25 round mags work flawlessly (I wish I could say the same for the US made mags).
As for Freedom being low quality, having shot well over 100,000 rounds of it and had exactly one primer seated backwards and zero failures to fire, I disagree. How much have you shot? I've had FAR worse luck with Winchester White Box.
Please don't be like Kimber and all the other manufacturers who blame every problem on user error or every ammo manufacturer under the sun. You'll notice the Freedom ran flawlessly in the TommyBuilt gun as it does in every other .45 ACP carbine and pistol I own. Here's a video I made to refute claims that Freedom is so horrible: