Still no response to my email asking when the item will ship. This is so weird in the year 2021 to not get any indication when the item will ship. I'm starting to get concerned.
Still no response to my email asking when the item will ship. This is so weird in the year 2021 to not get any indication when the item will ship. I'm starting to get concerned.
My order shipped! Woohoo!
Ordered one a week ago and received a shipping notice yesterday.
My first try on their website wouldn't process the payment.
Bought an instructor in early April (after buying the low pro and wanting to try their other offerings) Still no word on when it will ship. I guess they are backed up. No answers to emails either which seems odd.
My frame of reference is pre COVID. The lack of comms seems unusual for the Wilderness. I would simply pick up the phone and call. I suspect you will have a status update and/or explanation in short order.
Agreed.
When I’d ordered a belt for my son, a month went by with no shipping notification.
So last week I called them, and told them that he’d need it for a competition at the end of the month.
The woman I spoke with was very helpful, made notes, and ensured that the production folks would prioritize the order so that we got it when we needed it. I’m now expecting it at the end of this week.
I like Mack, I own six (6) of his belts.
Having said that, I also own 3 Wilderness Belts that are 10+ years old in great shape. Wilderness has forgotten more about cutting and sewing than many "manufacturers" care to know.