Not to contradict your experience at all, Kevin, but in fairness just wanted to say for the record that they just recently replaced the frame and updated all the internals on my 12/88 dated G19 when I directed their Tech Services rep to an image of the chip broken off the frame at the mag well.
While it did cost me the price of overnight shipping (one way), I had the gun back to me a week from the day I shipped it to Smyrna with a new frame and guts.
I've owned that gun for 28 years.
ETA:
I don't know if the reason why they serviced the gun under warranty is because I owned it prior to any change in the warranty language, an LE thing, or if the rep was just being generous that day. But once he saw the image of the chip he immediately said, "yeah, we'll take care of that under warranty" and directed me to the page I needed to fill out to request the service.