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  1. #1

    Account check, please

    Following this thread http://pistol-forum.com/showthread.p...ling-attempts: my card in fact was billed twice. Transaction/posting dates are 02.23/02.24 for the first occurrence and 03.05/03.06 for the second. Check what you see on your side.

  2. #2
    STAFF
    Join Date
    Feb 2011
    Location
    Albuquerque, NM
    YVK -- The transaction log does show that you were billed twice. The first was at 18:49 on 23rd Feb 2012 for 25.00 USD and then again at 10:09 on 4th Mar 2012 for 25.00 USD. Your account shows that you are are paid Site Supporter until 02-25-2014, so at least you were given credit for the second charge.

    I don't know why that happened, but I'll look into to and see if I can figure anything out.

    I'm not sure I have the appropriate level of access needed to refund the second charge to you, but if that's what you want (instead of just being paid up for 2-years), let us know and I'm sure we can figure out how to do that when ToddG gets back into town.

    Sorry for the inconvenience.

  3. #3
    Quote Originally Posted by Tom_Jones View Post
    YVK -- The transaction log does show that you were billed twice. The first was at 18:49 on 23rd Feb 2012 for 25.00 USD and then again at 10:09 on 4th Mar 2012 for 25.00 USD. Your account shows that you are are paid Site Supporter until 02-25-2014, so at least you were given credit for the second charge.

    I don't know why that happened, but I'll look into to and see if I can figure anything out.

    I'm not sure I have the appropriate level of access needed to refund the second charge to you, but if that's what you want (instead of just being paid up for 2-years), let us know and I'm sure we can figure out how to do that when ToddG gets back into town.

    Sorry for the inconvenience.
    Tom, I didn't notice I was credited for 2 years, till 2014. Keep it that way, no need to bother with a refund.

 

 

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