Just wanted to post a quick update on my AMG Labs Commander timer, which I've had in operation for almost two years now.
I recently contacted Alex to ask a quick question about the pickup of my trigger press for my G19 in dry practice at the highest sensitivity setting, and as to the type of battery he recommended to use. To my surprise, Alex asked me if I would not mind sending it to him to verify operation. He sent me a pre-paid shipping label for the return. Mine was one of the first production run and Alex indicated he was curious how it had fared over the almost 24 months of use. Alex set it up on the bench, and ensured it was running to specification. He also refurbed the case and polished the keys, and then shipped it back to me at no charge. Not only that, but he shipped it with a few extras including a very snazzy brand-new silicone carrying case.
I genuinely appreciate his follow through and support on this. I was blown away by the Customer Service and how he stands behind his product. Covering shipment both ways as well as a complete bench verification and cosmetic overhaul, completely free of charge, on an almost two-year old item, was totally unexpected. The included swag and the red case is perfect, absolutely perfect.
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@alexmg